How to facilitate inclusive and productive conversations

The art and science of facilitation


Pay what you can afford (Free - $199)

8 June - 5 July 2021

Start learning!
Join over 307 change-makers!
Lessons & Tutorials
Hours of guided content

What you'll learn

We'll have one live session each week for five weeks. They'll be on Tuesdays, 1930 - 2100 EST. Each session will have 60-90 mins of core teaching and interactive exercises, followed by an open Q&A. If you can't make the live sessions, don't worry - we'll upload the Zoom recording on the same day. Check the timing in your city here.

Introduction to facilitation

Wednesday, June 9, 2021

This session will explore:

  1. What is facilitation?
  2. Why is it helpful?
  3. How is it used?
  4. What makes for a successful facilitator?
5 activities
1.5 hours

Principles of facilitation

Wednesday, June 16, 2021

This session will explore:

  1. What are the principles of facilitation?
  2. What do they look and sound like in action?
  3. How do we think about and approach power and voice?
5 activities
1.5 hours

Preparing to facilitate

Wednesday, June 23, 2021

This session will explore:

  1. What do you need to prepare to facilitate?
  2. How do you bring the right people into the space?
  3. How do you prepare to facilitate an inclusive and productive conversation?

5 activities
1.5 hours

Facilitating a conversation

Wednesday, June 30, 2021

This session will explore:

  1. How do we set expectations?
  2. How do we help people work together towards a common goal?
  3. What are the common challenges and how do we overcome them?

4 activities
1.5 hours

How to facilitate long-term relationships

Wednesday, July 7, 2021

This session will explore:

  1. What are the ingredients of impactful long-term relationships?
  2. How do we hold people accountable?
  3. Where to next after facilitation?
4 activities
1.5 hours
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Your coaches

Hi, I'm Abram, I'll be taking you through the course!

I've had the privilege of coaching hundreds of people worldwide in applying Design to make a difference.

I've worked with big and small governments and NGOs in the last six years to help them create change - from the Australian, Bhutanese and New Zealand Governments to Bill & Melinda Gates Foundation.

My work has focused on tackling problems like malnutrition, disaster management, and clean water and sanitation; and I've worked in 12 countries - including in Asia, Africa, and the United States.

I can't wait to meet you!

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What our community is saying

I really enjoyed different perspectives from people all over the world. I really liked that dynamic. I really appreciate how generous people are of their time and resources, and how supportive our community is.
Dawn Peterson
United States
It's a great opportunity to creatively learn applied and theoretical design thinking!
Terrence Johnson
United States
I’m thankful to have been a part of Design for Impact and its Coaching Clinics.

It has allowed me to dedicate time each week in learning Systems Thinking from the basics with the participation of an engrossed team of thinkers from around the globe.
Bhooshan Pandya
I have been leveraging the Design for Impact community to continue learning experience/service design practices. Our exercises are output focused, and collaboration is productive and enjoyable.

What I appreciate most is the various points of view I have access to from a group of designers with diverse backgrounds and expertise from around the globe.
Kyle Godbey
United States
Design for Impact has helped give me the knowledge and skills I needed to enter a career in Design. Abram is an excellent instructor and has taught me the fundamentals of UX design and research.

The program attracts people from diverse cultural, educational, and employment backgrounds. I have enjoyed collaborating to work through a UX design problem from beginning to end as a team.
Hannah Willoughby
C3 Human Factors Consulting

Frequently asked questions

How much time will I need each week?
Expand answer

Between the live sessions and team assignments, you'll need about two hours a week. We often find that the more time people can spend, the more they will get out of the course! If you don't have that much time over a four week period, we recommend waiting until you do. This course will challenge you intellectually and personally, and you'll need to spend the time to get the most out of it.

How will I join a team?
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You can do the course alone or as part of a team. If you choose to join a team, we will assign you to a team based on your shared interests and timezones. This helps in making sure that you can work well with your team and explore topics that are of interest.

Do you offer refunds?
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We offer a 30-day money back guarantee! If you're not amazed at what you're learning, email us within 30 days and we'll give you all your money back! No questions asked.

What if I can't afford to pay?
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We offer scholarships are for people who are struggling financially, living in developing countries, studying or looking for work.

Our only ask is that you join a special feedback group to help improve the course :)

Apply for a scholarship here.

What if I'm too busy for the course?
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We open all our events to the public, so you can attend any event by going here. Each event is usually 60-90 mins, so you can fit it in!

You can also watch recordings of our events here.


Ready to learn?
Let's get started.

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